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Covington, LA

Order: 104939

We are currently looking for a Civil Customer Service for a government Agency in Covington!




  • Answers public inquiries concerning court records at civil customer counter and assists telephone customer inquiries; processes civil record research requests

  • Provides copies and certified copies to customers and governmental agencies

  • Assists division teams with executing certified copies, conformed copies, and scanning

  • Maintains up-to-date Curator list and send out quarterly lists to Court

  • Enters evidence, creates confidential folders and volumes, as well as prints labels for all

  • Updates attorney addresses on check out list and messages other departments of changes

  • Maintains and updates attorney check-out list in SMEAD/TAB system and L drive (attorney books), including maintaining a list of overdue checked out suit records

  • Sends monthly suit indexes to Slidell office

  • Updates Will spreadsheet

  • Processes documents relative to court work, preliminary defaults, and Sheriff returns

  • Get in rotation with Civil Scanning/Filing team; Maintains all civil records by filing of all civil documents into suit file records and files civil files in the civil record room



  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work with the public in a professional and courteous manner

  • Ability to read and comprehend correspondence and training materials

  • Typing/indexing skill of 45 words per minute with no errors

  • Strong written, verbal, analytical, organizational and interpersonal skills

  • Proficiency in word processing programs; ability to operate telephone, photocopier, fax machines, and PC workstation

  • Ability to file numerically without errors while standing for long periods of time

  • Ability to promote a cooperative teamwork environment and work independently as well as with a team with ability to prioritize

  • Individual must be available for work as scheduled



  • High school diploma or general education (GED)

  • Two years of clerical experience, including some file maintenance experience


Ideal candidate:

  • Will be a great communicator (both verbally and on paper).

  • Will be a great team player as well as able to work independently.

  • Must be proficient with MS Office programs as well as WordPerfect.

  • Must be flexible with your schedule and proactive!


AMAZING benefits package includes:

100% paid health insurance for the employee

14 Paid Holidays and paid vacation

401(k) and retirement plan


Great place to get in the door and start/continue your career! Pay will be $14/hour.


Please submit resumes to [email protected] to be considered today!